Love, Hon the Wrinkles: Our Promise to You & Your New Collie Companion

Bringing Home More Than a Puppy—You’re Welcoming a Partner

Welcoming a Border Collie puppy into your life isn’t simply acquiring a pet—it’s inviting in a brilliant, boundless spirit with eyes that follow your every move and a heart wired for partnership. Every pup raised under our roof is nurtured with intention, consistency, and countless rounds of fetch, so they step into your world ready to learn, leap, and love with everything they’ve got.

Life Doesn’t Pause—And Neither Do We

We also understand—life doesn’t pause.

An unexpected job transfer. A shift in family dynamics. A realization that your rhythm and your pup’s intensity don’t quite harmonize as imagined. Whatever unfolds, we won’t look away. We’ll lean in—with open hands, steady support, and thoughtful solutions already waiting.

Because your confidence—and your puppy’s future—matter more than any contract.

Our Whole-Hearted, No-Guilt Commitment

We invest deeply in raising balanced, bright-eyed puppies. From their earliest vet visits and premium nutrition to daily exposure to household sounds, gentle handling, and early training cues, each pup departs us physically healthy and emotionally resilient. Still, even the most lovingly prepared journeys can swerve.

That’s why we walk beside every family with grace, clarity, and zero pressure.

When Plans Change: Our Support Doesn’t

If, within 72 hours of your pup settling into your home, you discover continuing isn’t possible, we offer meaningful pathways—free of shame, free of dead ends.

🔄 Collie Re-Match Assurance

Not every energetic soul fits every household—and that’s perfectly okay. If your new friend’s drive, focus, or zoomies don’t sync with your pace, we’ll help you transition to another pup better aligned with your lifestyle.

✅ One-time exchange
✅ Applies to puppies of equal or lesser value
✅ We guide you until you find your true teammate

💸 Thoughtful Partial Return

If swapping isn’t the right fit, we may offer a partial return of your investment, tailored to your unique situation. We honor honesty over loopholes. Whether it’s housing, health, or life’s sudden turns, we’ll meet you with empathy and transparency—because real life rarely follows a straight line.

🏠 Forever Home Guarantee for Every Collie

This is our deepest vow:
No pup from our care will ever be surrendered to a shelter or left without sanctuary.

If, at any stage in their life, you’re unable to provide for them, reach out. We’ll welcome them back—no hesitation, no expiration. We’ll manage safe transport and wrap them in the same warmth they knew as a pup while we lovingly prepare their next chapter.

They began with us. They’ll always have us.

How It Unfolds: Gentle, Clear, and Calm

📞 Connect Within 72 Hours

Message or call us the moment you know. Early contact means smoother transitions.

💬 Tell Us Your Truth

No sugarcoating needed. No judgment here. We listen to understand, not to critique.

📦 We Manage the Transition

Whether it’s a re-match, return, or rehoming, we handle logistics:
✔️ Travel arrangements
✔️ Wellness checks
✔️ Progress notes
Your pup moves safely, calmly, and with someone who knows their favorite squeaky toy by name.

❤️ You Remain Family

Even after goodbye, you’re never cut off.
📸 Wondering how your pup is adjusting? We’ll send photos.
🧠 Need guidance on what’s next? We’re still here.

This isn’t an ending—it’s ongoing care.

We Stand Beside You From First Zoom to Golden Years

Our bond doesn’t fade after pickup. It deepens. Whether you need:

• 🐕 Herding tips
• 🩺 Vet referrals
• 🎉 Someone to gush over your pup’s latest trick (yes, we celebrate the “spin on command” breakthroughs!)

We’re your lifelong teammates.

Because a Puppy Isn’t a Purchase. It’s a Pact.

And we honor that pact—with grit, grace, and gratitude.

Thank You for Choosing Depth Over Convenience

Choosing a Border Collie means embracing a mind that never sleeps, a heart that never quits, and a partner who’ll mirror your energy and elevate your joy. We’re humbled to be part of this adventure with you.

Whether your pup stays by your side forever or finds a new path with us, remember this:
Their wellbeing will always come before any paperwork.

🐾 Every Collie Deserves…

✅ A confident start
✅ A compassionate safety net
✅ A lifetime wrapped in purpose and play

Questions? We’re Just a Note Away.

Visit chrisbordercolliepups.com—where loyalty, laughter, and lifelong bonds begin.